Supported Operating Systems: windows xp
Supported Operating Systems: Windows 7
Supported Operating Systems: Windows 8
Supported Operating Systems: Windows 10
High Definition: 8.0 Megapixels
Lens (mm): 3.6mm
Style: Bullet Camera
Connectivity: IP/Network Wired
Minimum Illumination(Lux): 0.1LUX
Scene: Indoor and Outdoor
Color Night Vision: Yes
Special Features: Waterproof / Weatherproof
Video Compression Format: H.265
IR Distance(m): 5-30meters
Power Supply(V): DC12V
Dimensions (L x W x D)(mm): 184mmX70mmX70mm
Audio Output: TWO WAY AUDIO
Power Consumption(W): 3-5watt
Alarm Action: FTP Photo
Alarm Action: Email Photo
Shell Material: Metal
Power Supply: With POE
Model Number: XW500W XM800W
Viewing Angle : 90°
Supported Mobile Systems: Android
Supported Mobile Systems: iOS
Smart home platform: NONE
AI Functions: Face Detection
IP Rating: IP67
Seucurity camera type: AI POE IP Camera outdoor
Resolution: 5MP 8MP
Features: Smart AI Face Detiction Face Recognition Humanoid alert
Two-way Audio Camera: Bulit in Microphone and Speaker
Working Temperatur: -25℃ ~ 50℃
Remote View Phone APP: XMEye APP
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.